Propwave support
A practical support hub for verification, listings, professional accounts, subscriptions, and safer property decisions.

Help topics
Propwave verifies listings, agents, and developers so every step of your property journey is backed by evidence, not guesswork.
Authorised reviewers evaluate the evidence and make the final call — verification outcomes are not awarded by automation alone.
No. You can search and browse listings without an account. You'll need one to save searches, message agents, or submit a verification request.
Use the search bar or the Buy, Rent, Land, and Commercial menus to filter by location, price, and property type.
We review listing data points, track verification status, and flag missing or inconsistent information. You can also request an independent verification review for extra assurance on any property.
Every listing and professional profile carries a Trust Score reflecting how much of its information has been confirmed through our verification process.
Go to Verify a Property under the Verify menu, submit the property details, and choose a verification package.
Yes. Diaspora due diligence gives remote buyers a dedicated verification path when an in-person inspection isn't possible.
Agents and agencies carry a verified badge once their registration and mandate details are confirmed.
Register as a listing agent, choose a subscription plan, and publish listings from your agent dashboard.
Use Report an Incident under the Verify menu to flag a concern for a specific neighbourhood or property.
Listing agents can compare Basic, Standard, and Premium plans on the Pricing page, each with different listing and verification allowances.
Support routes
Designed for buyers, agents, property owners, and professionals who need clear next steps.
Understand property checks, Trust Scores, reviewer outcomes, and document confidence.
How verification worksGet guidance for dashboards, saved properties, professional profiles, and listing workflows.
Ask about your accountMost support requests receive a response within one business day.
Send a messageStill need help
Reach out directly and our team will get back to you within one business day.